Last updated: 06.11.2026
1. Who provides the game?
Glyphguard is provided by [Vor- und Nachname bzw. Firma], [Straße und Hausnummer], [PLZ und Ort] ("we"). Contact: support@playglyphguard.com. These terms apply to the game and all online features.
2. Minimum age
You may play Glyphguard from the age shown in the App Store or Google Play. If you are under 18, you need your parents' permission for purchases. If you are under 16, you need your parents' permission to play.
3. Player account
One account per person. Do not share or sell your account. You are responsible for what happens through your account.
4. Play fair – rules of conduct
In the game, chat, names and guilds the following is forbidden:
- insults, harassment, bullying, threats,
- hate, racism and discrimination,
- sexual, violence-glorifying or otherwise illegal content,
- spam, advertising, fraud and asking for passwords or personal data,
- cheating, bots, hacks and exploiting bugs,
- trading accounts or game items for real money.
5. Moderation and sanctions
A word filter automatically hides swear words. Reported content is reviewed by people. Depending on severity we may:
- remove messages or names,
- mute you in chat temporarily,
- remove you from leaderboards or remove items obtained unfairly,
- suspend your account temporarily or permanently.
We tell you what we did and why, and you can object within 6 months (support@playglyphguard.com). We will then review the decision again. We act diligently, objectively and proportionately.
6. Game items and currency
Gems, gold, items, characters and other game content have no real-world value. You receive a simple, non-transferable licence to use them in the game. They cannot be exchanged for real money or sold to others. Purchased currency does not expire as long as the game exists.
7. The game belongs to us
Glyphguard, including its program code, images, characters, sounds, texts and names, is protected by copyright and belongs to us or our licensors. You may only use the game to play it. You may not:
- copy, share, sell or upload the game or parts of it elsewhere,
- read out, decrypt or take apart the program code (reverse engineering, decompiling), unless the law expressly allows it,
- rebuild the game, its graphics or characters, or use them in your own games or apps,
- distribute modified versions of the game.
If you break these rules, we may suspend your account and claim injunctive relief and damages.
8. Test phase (only for test versions)
Before the official launch there are test versions, for example a test app or a test link. If you receive a test version, the following also applies:
- Do not share the test app, the test link or your login details with others.
- Do not show anything publicly that you only know from the test version (new content, images, videos, plans) until we have shown it ourselves.
- This confidentiality continues after the test phase ends, until we have published the content.
- Test versions can have bugs. Progress and purchases from the test phase may be reset.
You confirm these rules when you first start a test version.
9. Random purchases
For random purchases (e.g. chests, Star Well) the content is random. The exact odds are always shown in the game before you buy. You always receive content; there is no real-money prize.
10. Real-money purchases
Purchases are made through the App Store (Apple) or Google Play; their terms also apply. All prices are final prices including VAT. You see the price before every purchase. The pass and monthly subscription do not renew automatically.
If a purchase does not arrive, write to us with your player ID and receipt.
11. Right of withdrawal
As a consumer you generally have a right of withdrawal. For game content delivered immediately it can expire. See the withdrawal information for details.
12. Changes and availability
We keep developing the game and keep it in good condition with updates (§ 327f BGB). We may adjust game content and values where needed for balance; this does not take away content you bought. Online features need an internet connection and may be briefly unavailable for maintenance.
Should we ever shut down the game, we will announce it in the game at least 60 days in advance.
13. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health and under the Product Liability Act. For slight negligence we are only liable for breach of an essential obligation you may rely on, limited to foreseeable, typical damage. Your statutory consumer rights remain unaffected.
14. Deleting your account and termination
You can delete your account in the game at any time (Settings → Account). We may terminate with 30 days' notice, or immediately for serious violations of section 4, 7 or 8.
15. Changes to these terms
If these terms change materially, we will ask for your agreement again in the game.
16. Law
German law applies. If you are a consumer living in another EU country, the mandatory consumer protection rules of your country remain unaffected.